Privacy Policy
Keen Pilot Labs ("we," "us" or "our") respects your privacy. This policy explains what information we collect when you visit keenpilotlabs.com (the "Site"), how we use it and the choices you have. In short: we collect very little, we use it only to run the Site and reply to you, and we never sell it.
1. Information we collect
Information you give us. When you contact us, by email or through our contact form, we collect what you choose to share, such as your name, email address, business name and message.
Information collected automatically. Like most websites, our hosting provider may automatically record basic technical information when you visit, such as your IP address, browser type, device type, pages viewed and the date and time of your visit. This helps us keep the Site secure and working properly.
2. Cookies and advertising
This Site does not show advertising and does not use advertising or tracking cookies. We may use a small number of cookies that are strictly needed for the Site to work. If we ever add analytics or other cookies, we will update this policy first.
3. How we use your information
We use the information we collect to respond to your questions and requests, follow up about our products and services when you have asked us to, keep the Site secure and running smoothly, and meet our legal obligations.
4. How we share information
We do not sell or rent your personal information. We share it only with service providers that help us run our business, such as our website host and email provider, and only so they can perform those services for us. We may also share information if required by law, to protect our rights, or as part of a merger, acquisition or sale of all or part of our business, in which case this policy will continue to apply to your information.
5. Our other products
This policy covers keenpilotlabs.com only. Our products, including Night Watch and our free web tools, have their own websites and their own privacy policies, which explain how those services handle information. Links to other sites are provided for your convenience, and we are not responsible for the privacy practices of sites we do not operate.
6. How long we keep information
We keep your messages and contact details only as long as we need them to respond to you and maintain our business records, or as required by law. You may ask us to delete them at any time.
7. Security
We use reasonable measures to protect your information, including a secure (HTTPS) connection to the Site. No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.
8. Your choices
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Just email us at the address below and we will respond within a reasonable time.
9. Children's privacy
The Site is intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. When we do, we will change the effective date at the top of this page.
11. Contact us
Questions about this policy or your information? Contact Keen Pilot Labs at hello@keenpilotlabs.com.